Frequently Asked Questions
Got a question for us?
Our customer service is available Sunday–Friday, 8:30 AM to 6:30 PM
Average response time: 1 hour
Reach us anytime via WhatsApp or Email: roeea2@gmail.com
Order processing takes 2–3 business days.
Shipping usually takes 7–14 days, with an average of 10 days.
Tracking details will be sent via email.
Closer to delivery, you’ll receive an SMS to choose your preferred pickup point.
Otherwise, the order will be delivered to the nearest available pickup location.
Every product includes a detailed size guide:
Size Guide
Click on it to open a size chart with cm and inch measurements:
Size Chart
Select a size based on your bust and waist measurements.
Absolutely! We're an Israeli store and ship worldwide, including to Israel.
Shipping within Israel is free and delivered as close as possible to your home.
We have lots of great offers and automatic discounts:
Our cart calculates them automatically and shows the next eligible offer at the top.
Smart Cart & Automatic Discounts
Promo codes can be entered during checkout — some stack with discounts, some don’t.
You can enter your coupon code here:
Of course! You can choose to pay by credit card during checkout.
Just scroll down to the "Payment" section:
Credit Card Payment
We accept most major cards and payment options: American Express, Visa, MasterCard, Isracard, Bit, Google Pay, and Apple Pay.
To track your order, copy your tracking number and paste it here: 17TRACK then click "Track".
You can also track your shipment via Israel Customs here: Israel Customs Inquiry.
Once cleared, track your order on Israel Post.
Yes, cancellation is possible up to 14 days after receiving your order.
If the item is faulty, you'll get an immediate refund upon request.
For other reasons (e.g., wrong size), you'll receive a refund after confirming return shipment.
No worries! You can reach us anytime:
By email: roeea2@gmail.com
Or on WhatsApp: 0542345222