Frequently Asked Questions
Do you have any questions for us?
Our customer service is available Sunday through Friday from 8:30 AM to 6:30 PM
with an average response time of 24 hours.
There are many promotions worth exploring:
Our shopping cart is smart and automatically applies discounts, with the next promotion displayed at the top.
When promotional or discount codes are published, you can use them at checkout before the final payment – sometimes they can be combined with other discounts, and sometimes not.
We have prepared an amazing video with detailed instructions on how to redeem a coupon code and take advantage of promotions in general:
Yes, we ship worldwide, including within Israel.
Shipping in Israel is free and delivered as close to your home as possible.
We run discounts and promotions all year round, so stay tuned for exclusive deals.
It depends on your location.
Order processing takes 2-3 business days.
Shipping can take between 7-16 days.
Shipping details will be provided in your confirmation email.
Certainly, the payment screen initially displays PayPal.
Simply scroll down the page and choose the option "Pay with Credit Card".
We support many credit cards and payment methods such as American Express, Visa, MasterCard, Isracard, Bit, Google, and Apple.
To track your shipment, copy your tracking number into 17TRACK and click "Track".
You can also track your package on the customs website by clicking on the following link: Customs Query.
After your package clears customs, you can also track it on the Israel Post website.
The registration coupon code can be redeemed on the payment page.
Copy the coupon code you received after registration:
Enter it on the payment page after purchasing a single product or as part of a bundle:
Click the button to apply your discount:
No problem at all, feel free to contact us:
Email: roeea2@gmail.com
or via WhatsApp at: 0542345222