All prices are in Israeli Shekels (ILS). No need to worry about currency conversions—easy and simple! 😌

We do our best to ship items as quickly as possible! Shipping times average between 12-17 business days. Your tracking number will be updated within 2-3 days after your order has been shipped.

If you haven’t received a tracking number after 5 business days, please email us at roeea2@gmail.com, and we’ll look into it for you.

You deserve to love what you buy! If the item is defective or damaged, you can return it within 30 days for a full refund. The return shipping cost will be on you, but we’ll refund your original purchase as soon as we receive the item.

Note: If your package is on its way, please wait for it to arrive before starting a return.

Of course! You can cancel your order without any penalty as long as it hasn’t been shipped. If the item has already been shipped, you’ll need to use our easy return system to get a full refund.

Oops, it happens! If you misspelled or auto-filled the wrong address, simply reply to your order confirmation email. Let us know the correct address within 24 hours at roeea2@gmail.com. After 24 hours, we won’t be able to update it, so act fast! 💌

Absolutely! Send us an email at roeea2@gmail.com, and we’ll do our best to assist you.

To get a quick response, make sure to include your order number and explain your issue clearly 💕

📦 Shipping Policy - Chicy Boutique 💖

Thank you for shopping at Chicy Boutique! We are committed to providing you with a seamless and delightful shopping experience, including free, fast, and reliable shipping! 🚚✨

⏳ Processing Time

Orders are generally processed within 14 business days (Sunday to Thursday, excluding holidays) after receiving order confirmation. Please note that processing time may vary depending on item availability and order volume. 🕒

💸 Shipping Costs and Estimated Delivery Times

Shipping fees will be calculated and displayed at checkout. We offer various shipping options to suit your needs, including standard and expedited shipping. 📦 The estimated delivery time will be provided at checkout based on your location and the shipping option you select. 🏡

🌍 International Shipping

We are happy to offer international shipping to select destinations. 🌏 Shipping costs and delivery times may vary based on your location. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient. 💰

📍 Order Tracking

Once we ship your order, you'll receive a shipping confirmation with a tracking number. 🚚 Use this number to track the status of your order online at any time! 📲

📧 Contact Us

If you have any questions about our shipping policy or need assistance with your order, feel free to contact us at roeea2@gmail.com. We are here to help! 💬

🔄 Changes to Shipping Policy

We reserve the right to update or change our shipping policy at any time. Any changes will be posted on this page. 🔄

Thank you for choosing Chicy Boutique! We hope you enjoy your shopping experience. 💖🛍️